New Barcelona Service Center Delivers Unmatched Global Customer Support

February officially marked the expansion of Raytheon Professional Services’ (RPS) global customer support organization with the opening of our new Raytheon Service Center in Barcelona, Spain. With views of the famed Sagrada Família cathedral, the modern center will support 23 countries in 19 languages – and providing best-in-class administration services and logistical support for RPS Training...

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Breakthrough Brainstorming: What’s your favorite flavor?

‘Training for Success’ with Bill Russell Bill Russell has worked with clients globally from a variety of industries including defense, telecom, banking, manufacturing, automotive, aviation, medical equipment, healthcare, and universities. Through the use of workshops, presentations, and interventions, he strives for quick, collaborative implementations that prioritize actions on the issues that yield the fastest and...

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Leadership and Changing Employee Habits

Each Friday, RPS highlights five popular news stories from the world of training professionals. Visit our blog each week to see which stories were trending amongst your industry peers. Forbes Creating A Customer-Centric Company: Six Paths To Learning by Rob Markey Creating a customer-centric company is tough in the best of circumstances. You have to...

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Professional Development Makes a Comeback in 2013; But What’s in Store for 2014?

From guest blogger Gary Bragar, HR Outsourcing Research Director at NelsonHall  NelsonHall research has shown Learning Services to be the slowest human resources Business Process Outsourced service line to recover from the recession. But this past year, Learning Business Process Outsourcing (LBPO) saw a resurgence, with its highest growth rate since 2007. This is significant, signaling...

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Can Apprenticeships Help Reduce Unemployment?

Employment statistics for young people across Europe are receiving lots of attention – from alarmingly high unemployment in Spain to the impressively low numbers in Germany. The shortage of skilled workers is a challenge that companies – and countries – face on a daily basis. So what are countries like Germany doing to keep unemployment...

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