Our response? Continuous learning support demands mobile access.
Today’s work environment is more fluid and changeable, where easy access and flexibility are highly valued. People demand their choice of device and to be in control of when and where learning takes place. Many organisations are already taking advantage of this, however careful consideration must be taken during the design process to ensure that the intended learning outcomes are reinforced by the use of mobile devices – as this is not always the case.
There are exciting new ways a mobile learning experience can simplify and accelerate the acquisition of new skills, knowledge and behaviours. The use of ‘trigger points’ – such as particular places in a building or outside work environment – that offer up location and context based learning, to enable learners to complete tasks at the point and time of need. Augmented and virtual reality both hold great promise in making training far less abstract and reducing learning transfer problems. To deliver and manage these mobile experiences, the underlying platform needs to flexibly accommodate a wide range of learning activities that can adapt to suit the individual needs of the learner.
“Mobile is increasingly the primary interface with your learning audience, and so should be incorporated into the heart of your blended learning delivery strategy.”
Lars Hyland, Chief Commercial Officer, Totara Learning
Decisions need to be made about whether native apps or responsive design best meet an organisation’s needs, in addition to the design choices that will influence the effectiveness of the intended learning experience. Overall though, none of these issues should dissuade L&D heads from experimenting with mobile.