Posts by Mark Oliver


Delivering Effective Blended Learning In a Corporate Environment

Workforce Development
|

In an ever changing business environment, how does a Learning & Development function ensure it delivers what the business wants today – while developing employees for tomorrow? This is not a new dilemma for learning leaders within organisations, but is becoming ever more challenging due to the plethora of available solutions and the rapid changes […]

Read the full article

How IT and Telecoms are Modernising Learning to Deliver Results

Technology & Learning
|

Insights from the Towards Maturity 2015 Sector Benchmark Report As technology continues to advance and integrate as a primary component of today’s workforce, we at Raytheon Professional Services delved into how modern learning strategies are being utilised, specifically within the IT and Telecoms sector. Our study in conjunction with Towards Maturity entitled, ‘Insights to help […]

Read the full article

New Survey Shows 94% of European Auto Dealers Use e-Learning

The Business of Learning
|

The next time you walk into a car dealership, note how engaging, knowledgeable and prepared the sales team is. New research shows there is a critical link between dealer training and the creation of memorable customer experiences that boost loyalty, customer retention and future sales. In many ways, European automotive companies are ahead of the […]

Read the full article

New Barcelona Service Center Delivers Unmatched Global Customer Support

Global Perspectives
|

February officially marked the expansion of Raytheon Professional Services’ (RPS) global customer support organization with the opening of our new Raytheon Service Center in Barcelona, Spain. With views of the famed Sagrada Família cathedral, the modern center will support 23 countries in 19 languages – and providing best-in-class administration services and logistical support for RPS Training […]

Read the full article

Training Facilities – Own, Lease, Rent, Or None of the Above?

Workforce Development
|

When you think of the hot topics in training, what comes to mind? Technology, leadership, onboarding, knowledge transfer? What about facility management? It probably wasn’t at the top of your list, but it’s a critical component of training programmes. The need for large, dedicated areas to conduct technical exercises, soft-skills role play and systems training […]

Read the full article