The Business of Learning

Challenges and Tools for the Training Industry

Each Friday, RPS highlights five popular news stories from the world of training professionals. Visit our blog each week to see which stories were trending amongst your industry peers.

CLO Media
Big Learning Data by Elliot Madie
Big learning data will be a powerful and potentially disruptive tool for learning professionals. The businesses that we support are already leveraging big data for business intelligence and are going to draw the connection between learning and customer satisfaction. Big learning data also has benefits for the learner, designer, manager or the organization that enable each to do things better, faster, cheaper, more strategically and more persuasively.When we use the term “big learning data,” it details three things. The article describes the impact Big Data will have on the training industry and learning professionals.

Business Standard
Global Leadership Challenges by John R. Ryan
The life of modern-day leaders is more demanding than ever. Inside their organisations, they need to motivate a diverse group of women and men, work across organisational boundaries, improve efficiency and achieve growth. Externally, they face a complex and globalised environment. They have to manage the requirements of government, keep ahead of competitors, and exceed the expectations of other stakeholders. And within this global environment, there are many cultural considerations leaders must navigate to be effective. They must work across cultural boundaries and alongside others who, at times, are very different from them and have different ways of getting work done. Being a global leader comes with new responsibilities. This article outlines those responsibilities and provides advice for effectively navigating the demands.

Training Journal
Ringing in the Changes by Nicholas Roi
While some seasonal workers return year after year, many don’t and this may make their training and integration into business culture seem like a waste of money. So should businesses be investing in the training of these workers – is there a point? The simple answers are yes they should and yes, there is a point. Most of the time, seasonal workers are brought into a business so the company can keep up with heightened demand during the busiest periods of the year. They are brought on to relieve chocolate manufacturers at Easter and toy stores in the run up to Christmas, for example. It might cost money to bring in new staff and train them in the essential skills of the business, but their costs should be outweighed by the profits generated during their employment. And even if they aren’t, managers should remember that, without extra staff to at least keep the company afloat in these periods, they would risk going out of business as a result of not meeting supply or retail demands. The author unwraps the benefits of investing in the training of season workers. Training for seasonal workers has not been a common practice, however, Roi describes how the benefits may far outweigh the cost.

Training Magazine
Share the Spotlight by Lorri Freifeld
We’re trainers—we know what we’re talking about. But since we’re often asked to train about subjects in which we don’t work every day, maybe we’re like physicians: Some of us are general practitioners, while some others are specialists. General practitioners know “the big picture,” while specialists…specialize. Trainers often work with subject matter experts (SMEs) when preparing training content. SMEs review training materials for accuracy, and sometimes suggest changes in focus. From time to time, an SME will join a training class to answer specific, detailed questions. This can be a concern for some trainers, as we think, “What if the SME challenges what I say in front of the class?” Training professionals and SMEs can learn a lot from each other. Their partnership may be more beneficial to the training industry than initially thought.

ASTD
Smoke Screens, Siberia, and More – Popular Misuses of Training by David E. Wile
Classroom training is like acetaminophen. When used properly, it can ease pain and promote health. Used for the wrong reasons, though, it can at best make no difference—or even cause further damage. Managers need to be honest about why they are sending people to training, or they risk not only wasting time and money, but also demotivating good employees. Indeed, managers need to be self-aware enough to identify four main misuses of training. Classroom training if used improperly can actually be harmful to the learning process. This article investigates the popular misuses of classroom training and their repercussions.

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