Beethoven, Miles Davis and a Learning Management System Walk into a Bar….

The Business of Learning
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The Role of Improvisation in Learning Ecosystems I can never quite remember the punchline to that one, but I’m pretty sure it’s something about a “staff virus in ¾ time.”  Learning has always has a shared vocabulary with music, we talk about the rhythm or ‘cadence’ of a lesson, get concerned about the ‘tone’ of […]

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The Best Rewards are Earned

The Business of Learning
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At Raytheon Professional Services (RPS), we are not in the business of congratulating ourselves. In fact, our best work often goes unnoticed by the public, but is reflected in the excellence of the job done by one of the many professionals we train around the globe. Whether it is the increased proficiency in an ER […]

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How Training Can Help Hospitals Manage Better Under the Affordable Care Act

The Business of Learning
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Hospitals are already facing slim margins – an average of about 3 percent, according to the American Hospital Association. How can they afford to turn to outside experts to help them implement a training system that reduces unwanted variability, mitigates risk and increases efficiency, especially at a time when they are focused on new Affordable […]

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Certified has Become the Name of the Game in the Automotive Industry

Workforce Development
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Manufacturers and car dealerships recognize the importance of the driver-technician relationship as it relates to the repeat buying of a brand. That’s why those who sell cars and trucks often go to great lengths to promote the competence of their service departments and technicians. Today, “certified” is the buzzword dealers use to convey excellence in […]

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Mobile Divorces Flash…And What It Means For Training

Technology & Learning
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It’s no secret that HTML5 has taken over when it comes to digital content development for mobile devices. In November of 2011, Adobe announced that it would no longer continue to develop their Flash Player for mobile device browsers. What does this mean for training professionals? It means that anyone developing eLearning content intended for […]

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Why the Oil & Gas Industry Needs New Models of Training – Fast

The Business of Learning
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The phrase “failure is not an option” is often used to convey the importance of the task at hand. However, when you take the time to think about it, failure is not an option that someone would consciously choose, but rather the potential result when the person or team is not fully prepared to execute […]

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Training: The Key to Keeping Competitive Dealerships at Bay

Workforce Development
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One of the more interesting aspects of going through the car buying process is how the sales people always want to tell you about the dealership’s great service department. Terms such as award winning, 5-star rating and state-of-the-art facilities are often thrown around to describe the level of service that you can expect when you […]

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