The Business of Learning

Retaining Top Talent, Tuning into Mobile and Preparing for 2014

Each Friday, RPS highlights five popular news stories from the world of training professionals. Visit our blog each week to see which stories were trending amongst your industry peers.

Training Journal
Lack of Development Opportunities Costing Firms Top Talent, Report Claims by Seun Robert-Edomi
Ineffective talent management and development strategies are costing organisations their top talent, according to a recent survey carried out by global talent management experts, a&dc. A survey of more than 200 talent management professionals revealed that a lack of career development is the number one reason for staff leaving organisations, with 63 per cent of respondents acknowledging that this is a direct factor. The results also highlighted that salary expectations are not being met – this was ranked as the number two reason (51 per cent), followed by lack of learning and development opportunities (20 per cent). This article discusses the findings of an a&dc survey of talent management professionals.  The survey revealed that learning and development opportunities had an impact on company’s employee retention rates.

CLO Media
Should I Stay or Should I Go? by Norm Kamikow
Those of us in workforce development know one of the most powerful deterrents to employee defection is education. Welcome to 2014. In addition to the usual New Year’s resolutions — lose weight, exercise, read more — there’s another life change millions of people are contemplating this month: Find a new job. According to recent data from the U.S. Bureau of Labor Statistics, the average worker stays at a job for 4.4 years, but the expected tenure for the youngest generation in the workforce is half of that. This article examines data and statistics from recent studies on employee retention.  It reaches the conclusion that learning and development opportunities play a role in an employee’s decision to stay or go.

ASTD
Using Mobile Learning to Boost Sales by Patty Gaul
Training can take sales professionals away from what they love to do and from their livelihood—meeting potential customers and providing them with the goods and services they need and want. Mobile learning offers a creative, convenient, and timely tool that keeps sales professionals in the field while giving them the information they need. Mobile is a perfect fit for the person on the road. Segmented training administered while sales professionals travel from client A to client B makes optimum use of their precious time. Online services that inform the mobile sales pro can save time—mapping out the best route and learning along the way. Sales personnel can use travel time for anything from learning about new billing systems to becoming informed about new features of a product. This article discusses the benefits of mobile learning and how it is becoming increasingly popular in the sales industry.  Mobile learning gives sales professionals the ability to learn on-the-go with up to date information.

The Health Care Blog
Healthcare Innovation Is Not Just About Cutting Costs by David Shaywitz, MD
Management journals love the idea of improving healthcare through operational excellence.  An increasing number of foundations have also joined the fray, focused explicitly on supporting innovations that reduce the cost of care. Shaywitz argues that, as much as operational improvements are urgently needed, they should not represent the primary goal of healthcare innovation.
Of course, when operational excellence is achieved, healthcare professionals can focus on their number one goal: providing exceptional providing exceptional treatment and curing diseases.

Forbes
How To Prepare For 2014 At Work by Jacquelyn Smith
Whether you have a few days off or you’re working right through the holidays—there are a few things you’ll want to do around the office before 2013 comes to an end.

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