Training is an investment that helps ensure the future success of your company. Part of maximizing the return on this investment is knowing when you can take on the training yourself, and when to seek outside expertise. In many cases, outside support can save you a great deal of money!
Your company primarily focuses on delivering a product or service, and not on designing complex training programs, so it’s no wonder that bringing in a corporate training partner can offer a number of positive returns. Here’s a look at just some of the benefits of outsourced training –
- Improved organizational efficiency. Hiring an outside training provider allows an organization to focus on its core competencies. Qualified training providers can help organizations align training initiatives with key business objectives, ensuring any and all training efforts support larger company goals. Ideally, a training partner will also assist in implementing post-training follow up courses and refreshers. These can help organizations maximize learning ROI and better determine training’s impact on company operations, culture, etc.
- Better control training costs. When an organization manages training programs internally, it is responsible for both the training activities (content development, delivery, logistics, post-training follow up, etc.), and other – often unseen – training costs. A significant amount of company time and resources may be poured into these programs. An external training provider can help identify and reduce these unseen costs, and will even bear some of the risks associated with the process. This creates maximum value for your training spend which, ultimately, frees up funds for additional training activities. In addition, training providers regularly invest in tools and processes to drive further efficiencies.
- Access to expertise. This aspect is especially important to companies that do not have a deep bench of subject matter experts or access to advanced technologies. When cultivated correctly, an outsourced training provider who is a true partner can help develop new training paths for your organization and further align training spend with business requirements. Hiring an expert to lead a training initiative can also ensure a higher level of learning consistency across the enterprise. Those in the training program will benefit from exposure to proven training techniques, and ideally learn the skills they need in a more efficient and effective manner. The quicker new skills are learned, the quicker they can be applied to the business, which can translate into a competitive advantage.
While the benefits of outsourced training are plentiful, it’s also important to remember that outsourcing training is not the same as outsourcing other functions at a company. It requires careful examination of your training needs (such as a gap analysis) and a clear understanding of what you are looking for in a training partner.
(For further examination of the process for selecting the right partner for you, I would encourage you to read my earlier post titled: Vendor Management: Finding and Managing the Right Training Partners.)