The Business of Learning

Who Trains the Trainer?

Each Friday, RPS highlights five popular news stories from the world of training professionals. Visit our blog each week to see which stories were trending amongst your industry peers.

HR Magazine
Who Develops the Developer or Trains the Trainer? by Catherine Rush
Good leadership and management, among other things, is about helping people to be the best they can be. The same is very true for those working in the learning and development field. Sometimes we can be so focused on developing others that we forget to take time to consider if our own skills and knowledge are up to date and in prime condition. As training professionals, we should regularly hold up a mirror to identify ways to address our own development needs. This article contains five steps you can take to  make sure you’re keeping your skills sharp, both for yourself and for the employees you train.

Training Journal
LPI Chairman: Let’s Not Get Left in the Training Ghetto by Seun Robert-Edomi
According to Don Taylor, chairman of the Learning and Performance Institute, learning and development professionals need to make themselves visible or risk facing the axe. With the rapid pace of change taking place in organisations, Taylor stressed the importance of L&D in keeping up with the business and also encouraged them to embrace the new skillset that will be required going forward, saying, “L&D needs to learn to make itself visible and get a seat on the top table – I think sometimes we can be way too passive and bashful.” Check out this article for more advice from Taylor on how to make your presence – and the importance of what you do for your company –  known in your office.

CLO Media
How Film Can Enhance Learning by Douglas N. Clayton
Scholars and practitioners of workplace learning have put forward the claim that using film and other forms of multimedia enhances learning. However, the evidence of film’s usefulness in a corporate learning setting has been far from convincing. Douglas N. Clayton’s doctoral research study, titled “Total Recall: Using Film to Enhance Learning,” involved an experiment that contributes to the theory that using film in a corporate learning setting can lead to significant improvement in information retention. Compared with the existing literature on this topic, the results of this research offer the most comprehensive randomized experiment available. Click to read more about Clayton’s pedagogical model, which includes four recommendations for making the best use of film in your training practices.

Forbes
Customer Service Training For Your Employees Starts With Their Original Trainers: Mom And Dad by Micah Solomon
As a training professional, Micah Solomon is adept at helping companies and their employees develop the skills it takes to succeed. But as far as he’s concerned, there’s no substitute for a candidate who already has the “raw materials.” In this article, Solomon urges training professionals to seek out people who already have an innate sense of teamwork and people skills; these are the employees who will get the most out of what you have to teach them. His philosophy: “Hire the right people, attitudinally. Train them, technologically.”

Training Magazine
The Benefit of Stupid Games
by Bruce Hodes
Groups need to practice to successfully perform and execute tasks. The military gets it and calls it “boot camp.” Theater and dance groups get it and call it “rehearsal.” Sports teams get it and call it “practice.” Often, however, business groups do not get it and, for the most part, do not practice. CMI founder Bruce Hodes says they should, calling the business version of these exercises “stupid games. Hodes defines a “stupid game” as a teambuilding activity used to teach business principles and ideas, and says they are “ invaluable; they give groups a practice field where they can learn, plan, practice, develop skills, work together, and improve performance.”

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