A Review of 2013: Healthcare Industry Maladies Require a Totally New Prescription for Strategic Ingenuity in 2014

It’s no secret that 2013 brought significant changes to the healthcare industry. In response to the changing landscape, we created and implemented new strategies and technologies to help hospitals adapt to their new reality and continue to provide outstanding care. Here are a few of our top takeaways from 2013:

Simulation training offers proven, cost-effective solutions. We were honored this year when the American Hospital Association (AHA) recognized Simulation-Based Training from Raytheon Professional Services (RPS) and Medical Simulation Corporation (MSC) for its operational and clinical excellence. This prestigious endorsement indicates the AHA is confident our training solutions will help hospitals eliminate costly errors, reduce re-admissions and control costs at a time when hospitals are operating under increasingly stringent compliance standards and regulations. Work with healthcare clients has demonstrated that fine-tuning procedures and streamlining mission-critical protocols translates into bottom-line cost savings and improved patient outcomes.

Hospitals recognize the importance of Group Emotional Intelligence (GEI). As healthcare systems struggle to lower costs, they simply cannot afford the high-consequence mistakes associated with employee error and/or miscommunication. As healthcare delivery systems continue to evolve and shift, training practices must change with them. That is where GEI can help individuals learn the patterns of behavior or norms that develop within a team. Understanding these patterns and the expectations involved can lead to more confident execution and effective communication. A strategically trained staff can perform their duties with better precision – and transfer tasks seamlessly to one another.

We see the real-time impact of the Affordable Care Act. It’s a moving target, but one thing is sure. Training is a necessary component – of your sanity and your success. The only certainty is change, and with change come a new core value: agility. The key to success lies in your workforce’s ability to adapt. Providers must be trained (and in some instances “re-trained”) to provide high-quality care in the most cost-effective manner possible. To accomplish this substantial change, healthcare providers may need the assistance of external partners who have helped organizations meet similar challenges.

Training experts offer stability prognosis to a volatile market. Hospitals continue to face a myriad of challenges: disease outbreaks, unexpected changes in regulations, a rapidly expanding aging population, and slashed budget, just to name a few.  Hospitals need current, relevant, high-impact content for training programs, as well as effective technologies to deploy it and administer it. Outside experts are helping hospitals implement training systems that reduce unwanted variability, mitigate risk, increase efficiency, and adapt to new Affordable Care Act regulations. Outsourcing lets hospital staff stay focused on what they do best – providing exceptional healthcare.

What was your biggest challenge in the healthcare industry this year? What are you looking forward to seeing in 2014?