This week’s observation: A debate is raging throughout the training industry as to whether or not it’s time to move toward technology in place of the traditional classroom environment. The argument in favor of this shift emphasizes that people learn differently than they used to, and the idea of sitting in a training room for hours poring over slide after slide does not seem to be in line with today’s best practices. Proponents of this argument believe that it’s time to scrap the instructor led sessions. I believe there is validity to both sides of the argument. Instructors still play a pivotal role in the learning process. Their years of experience can’t be easily replicated or replaced. That said, we do need to introduce more technology into the classroom environment. Through a process we refer to as blended learning, the classroom experience is being enhanced and becoming more interactive with the use of tablets that allow for things such as real-time polling, Q&A with the training leader and access to social media tools such as YouTube and Facebook. With technology, training can be kept at a high level of interactivity between learners and instructors.
Rachael Bourque is a manager at RPS, responsible for global market research, analyst relations and business development. She has spent the past 15 years in the professional services B2B market, developing strategies for sales and growth in solutions-driven environments. Rachael is a Qualified Raytheon Six Sigma™ specialist and is based in Dallas, Texas.