Each Friday, RPS highlights five popular news stories from the world of training professionals. Visit our blog each week to see which stories were trending amongst your industry peers.
Chief Learning Officer
Curiosity: The Gateway Competency by Julie Winkle Giulioni and Beverly Kaye
Consider the following scenarios: Mia is always energized by her interactions with customers. Every conversation yields an insight she can’t wait to do something about. Because of his genuine interest in learning more about his staff, Ty uncovers an employee’s passion for solving puzzles and is able to adjust her job responsibilities to include troubleshooting customer problems. Curiosity is a beautiful thing, and it can be cultivated and developed like any other competency. This article offers six key practices that promote curious behaviors.
Harvard Business Review
Stop Focusing on Your Performance by Peter Bregman
We’re graded in school and get performance reviews at work. We feel judged by others because, often, we are. But here’s the paradox: living life as a performance is not only a recipe for stress and unhappiness; it also leads to mediocrity. What would happen if you viewed your job as an experience rather than a performance?
Worn-out Employees: 5 Ways to Crank Up the Energy by Michael A. Olguin
Maintaining employee motivation when expectations are high is extremely challenging. In this article, Olguin suggests five ways to generate renewed energy in your workplace.
Twitter CEO: Managing by Trying to be Liked is the Path to Ruin by Max Nisen
The difference between empathy and sympathy is one that’s lost on many people. Empathy is just recognizing someone else’s emotions. Sympathy is usually a reaction. When it comes to management, that’s a critical difference. Empathy is fine. Sympathy, on the other hand, can be a problem. This often means you’re just trying to be liked, and according to Twitter CEO Dick Costolo, there’s no better way to undermine your own leadership.
Walking the Walk: 3 Ways to Ensure a Team-Oriented Business Culture by Brent Gleeson
When Brent Gleeson was a Navy SEAL, he learned communication was of the utmost importance. The SEAL teams have forged a culture of team unity and communication from decades of lessons learned in combat. These same principles are critical for building a cohesive business environment. In this article, Gleeson offers three ways to ensure a team-oriented business culture.