What Makes Someone an Engaging Leader?

The Friday 5

Each Friday, RPS highlights five popular news stories from the world of training professionals. Visit our blog each week to see which stories were trending amongst your industry peers.

Fast Company
8 Ways To Motivate People To Say Yes More Often by Ken O’Quinn
You are trying to persuade your team to embrace your ideas, but they are reluctant. No surprise there. Anytime you try to impose your will on others, you will meet with a degree of opposition. The challenge is to overcome that resistance. You have two options. People frequently try to take additional steps to highlight the benefits of their ideas or their product, doing whatever they can to make it look more appealing. An alternative approach is to reduce the audience’s resistance.

HR Director Magazine
Workplace anxiety: What you need to know by Staff
How do your leaders respond to issues of staff anxiety? If they don’t actively engage in creating a culture and environment where employees know their leaders genuinely care, then you need to invest in coaching to get your leadership team up to speed, said HR director Merylee Crockett. “Anxiety is becoming increasingly prevalent in the workplace, either due to the incidence of mental illness or as a result of life or work stressors, and there’s no doubt that this impacts staff productivity, engagement and relationships within the workplace,” said Crockett, HR director at Interactive.

Harvard Business Review
What Makes Someone an Engaging Leader by Ken Oehler, Lorraine Stomski and Magdalena Kustra-Olszewska
“How can we have the highest profitability in five years and still have gaps in employee engagement?” asks an executive at a large industrial products company. The reality is that the two don’t necessarily go together. This management team, like many others, has fought to increase profitability through business transformation, restructuring, and cost-cutting, without devoting much thought to keeping employees engaged and connected. As a result, the company may find it hard to sustain the gains, much less drive future growth. Organizational agility, innovation, and growth are really difficult without engaged employees. Through extensive interviews we learned that they tend to have had early stretch experiences that shaped them; tend to share a set of beliefs about leading; and tend to exhibit certain behaviors that help to engage those around them.

Chief Learning Officer
How Battlefield Skills Translate to Business by Kate Everson
Uncle Sam wants companies to hire veterans. In March, the Bureau of Labor Statistics reported the jobless rate for veterans in 2013 was 6.6 percent. When looking at Gulf War-era II veterans — those who had served overseas since September 2001 — 9 percent were unemployed. Why aren’t veterans being hired? To Nick Swaggert, director of Veterans Programs for business consultancy firm Genesis10, it’s a matter of misunderstanding. Businesses don’t understand the skills post-military employees can bring to a company, and veterans don’t know how to communicate those skills in ways that clarify how they can affect a business. However, with the right attention, learning leaders can identify and mediate both.

Training Zone
Achieving strategic business goals with the help of gamification by Melody Moore
Gamification has been gaining popularity in a range of non-business applications for years. Activity trackers are a great example of how taking game mechanics – such as points, competition, levels and recognition – and using them in a different context can motivate people to take action, to change their behaviour and develop their fitness levels. It is now also gathering momentum in the workplace. In his book ‘How gamification motivates people to do extraordinary things’, Brian Burke, an analyst at Gartner, predicted that 70% of Global 200 organisations would have at least one gamified app by 2014. Gamification can help support strategy implementation by focusing and rewarding employees to develop new behaviours that are aligned to organisational strategy.

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