At RPS, we work with many companies who are in the initial stages of considering external partners for their learning program development. The driving factor behind these decisions is always to optimize cost while achieving goals, but the specific motivations for seeking an external partner vary. One common business driver for outsourcing is internal restructuring, or “strategic transformation.” In these cases, a company typically undergoes a re-evaluation of their current business and launches a formal multi-year plan for organizational restructuring with a goal of, for example, driving performance and expanding into new markets. As part of large-scale restructuring initiatives, many companies consider outside vendors and partners in order to bring in specific expertise. Updating training programs is critical during a time of transformation within an organization, as roles, requirements and expectations shift and personnel possibly take on new responsibilities. Bringing in an external learning partner can help maintain business continuity during these organizational transitions.
Rachael Bourque is a manager at RPS, responsible for global market research, analyst relations and business development. She has spent the past 15 years in the professional services B2B market, developing strategies for sales and growth in solutions-driven environments. Rachael is a Qualified Raytheon Six Sigma™ specialist and is based in Dallas, Texas.